Concierge
As a special service for our most loyal passengers, Wheely chauffeurs can fetch your belongings, handle your shopping, and make personal deliveries in appropriate style.
Save your focus and time for what matters. Let a trusted Wheely chauffeur handle tasks on your behalf with the utmost care and attention. This exclusive service is available both on demand and for any pre-scheduled time — directly through the Wheely app.
White-glove Service
White-glove Service
We built this service for errands where trust, taste, and touch matter — whether that’s picking up the perfect wine pairing for dinner, couriering sensitive documents, or hand-delivering a surprise gift. Your chauffeur can also wait in queues for coveted items that can’t be reserved.
Direct, Private Communication
Direct, Private Communication
Add detailed notes, choose between options, and collaborate on personalisation touches directly with your chauffeur — all inside the Wheely app. The chat window won’t reveal your phone number, and will only close upon the errand’s completion.
Employee-like Attitude
Employee-like Attitude
Even if a store is unexpectedly closed, an item is out of stock, or a delivery recipient is unavailable, your Wheely chauffeur — like any good personal assistant — will thoughtfully communicate with you and find a way to see the task through.
The Concierge feature is available in London, Moscow, and St. Petersburg for all Wheely customers who have taken 10 or more journeys — and in Dubai by special invitation. It is not yet available in Paris.
Book your Concierge
Book your Concierge
Select ‘Concierge’ in the app.
Add your instructions to the “Add a Comment” box, then receive live updates from your chauffeur as they complete their assignment.
The cost of any purchase will be added to the final fare.
Discover Perfect Journeys with Wheely
